Personal Data Protection and Privacy Policy

 

Armatura and its affiliates (hereinafter also referred to as Armatura as the “responsible” or “we” or “us”) as the operator of the APP (hereinafter also referred to as “our APP”) is pleased about your interest in our APP. This Policy only applies to TimeRalo products or services of TimeRalo, including TimeRalo(Collectively referred to as “the Service”).

Last update: Aug 2025

If you have any question, comment or suggestion, please contact us via the following means:

Email: TRmessage@timeralo.com

 

Biometric Privacy Notice:

 

This software application allows customers to store and manage biometric data associated with registered individuals interacting with the software and connected biometric devices.

 

Note that a person’s biometric data is considered as personal identification information. As such, a person’s biometric data is protected under the governing laws of the country and state/province wherever the person’s biometric data is recorded. Prior to customers operating the software, customers should first ensure they have the legal right to record their users’ biometric data. Customers intending to store & match their users’ biometric data should first inform their users of the customer’s intention and gain their users’ permission prior to enrolling their users’ biometric data in the software.

 

- I. Definitions

- II. Principles for the processing of personal data

- III. Downloading the APP

- IV. Technically required data processing for the use of the Services.

- V. Customer account for the use of the monitoring services

- VI. Cookies and similar technologiesX

- VII. Services Improvement

- VIII. Data processing by third parties and transfer of data to third countries

- IX. The security and storage of your information

- X. Your rights as a data subject

- XI. How we share, transfer and disclose your Personal Data

- XII. How we handle Personal Data of minors

- XIII. How this Policy is updated

- XIV. How to contact us

 

We understands the importance of personal data and will do everything possible to protect your Personal Data. We are committed to preserving your trust in us by protecting your Personal Data based on the following principles: accountability, purpose limitation, lawfulness, data minimisation, security safeguard, subject involvement and participation, openness and transparency, etc. Armatura also commits to protect your Personal Data by implementing appropriate security measures in accordance with industry accepted security standards.

Before using any products (or services), please read this Policy carefully and make sure you have fully read, understood and agreed to this Policy.

 

I. Definitions

 

1. TimeRalo Services refers to services developed and operated by the TimeRalo platform to improve the management of TimeRalo modules, including attendance management and system management.

These services can be deployed in the cloud, including websites, products, and mobile devices (apps).

 

2. TimeRalo Service Provider refers to us, the company that developed and provides TimeRalo services.

 

3.Personal Data (Or Personal information under some certain jurisdiction) refers to information recorded electronically or otherwise that can be used alone or in combination with other information to identify the identity and activities of a particular natural person. Such information includes name,Gender, mobile phone number, ID number, email address, personal biometric information (e.g., face,fingerprint, palm information), employment information (employee number), corporate information (corporate name and business identification number), and Personal Data of children under age 14 (inclusive).

 

4.Personal Data Controller refers to an organization or individual that has the authority to determine the purpose and manner of handling Personal Data. The Personal Data controllers referred to in this agreement are corporate/organizational users of TimeRalo products.

 

5.Data Processor means a natural or legal person, public authority, agency or other body that processes personal data on behalf of the Controller. The Personal Data processors referred to in this agreement are Armatura.

 

6.Recipient is a natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether or not a third party. However, public authorities that may receive personal data in the context of a specific investigation mandate under Union or Member State law shall not be considered as recipients.

 

7.Third party means a natural or legal person, public authority, agency or other body other than the data subject, the controller, the processor and the persons authorized to process the personal data under the direct responsibility of the controller or the processor.

 

8.Consent shall mean any freely given indication of the data subject's wishes for the specific case in an informed and unambiguous manner in the form of a statement or any other unambiguous affirmative act by which the data subject indicates that he or she consents to the processing of personal data relating to him or her.

 

9.Local Server refers to the enterprise/organization which allocates and authorizes access to and use of computers or devices on which TimeRalo products are installed. That is, the enterprise/organization controls the Personal Data and data stored on the local server.

 

10.Data Subjects refers is any identified or identifiable natural person whose personal data are processed by the controller responsible for processing.

 

11.Restriction of processing is the marking of stored personal data with the aim of limiting their future processing.

 

12. Controller or Controller responsible for processing and representative: The Controller or Controller responsible for processing is the natural or legal person, public authority, agency or other body that, alone or jointly with others, determines the purposes and means of the processing of personal data. By using our services, the controller is your organization or enterprise.

Insofar as the Controller responsible for processing has its registered office outside the European Union, a representative must be appointed in accordance with Art. 27 GDPR. The representative must be established in one of the Member States, in which the data subjects, whose personal data are processed in connection with the goods or services offered to them or whose behavior is monitored, are located. The representative shall be appointed by the controller or processor to serve as a point of contact, in addition to or in place of the controller or processor, in particular for supervisory authorities and data subjects on all matters relating to the processing to ensure compliance with this Regulation. "Representative" therefore means a natural or legal person established in the Union appointed in writing by the controller or processor in accordance with Article 27 GDPR to represent the controller or processor in relation to their respective obligations under this Regulation.

 

13. Processor. A data processor refers to a natural person, legal person, public authority, agency or other body that processes personal data on behalf of a data controller. By using our services, the processor is ZEKTECO.

 

- II. Principles for the processing of personal data

 

(1) Scope of processing of personal data

 

As a matter of principle, we collect and use personal data of our users only to the extent that this is necessary for the provision of a functional APP as well as our content and services. The collection and use of your personal data within the framework of our services is generally only carried out with your consent. However, an exception applies in those cases in which obtaining prior consent is not possible for actual reasons and the processing of the data is nevertheless permitted by legal regulations. 

 

(2) Legal basis for the processing of personal data

 

The data collected or transmitted by you will be collected, used, processed, stored and, if necessary - if required by law or contract - forwarded to third parties exclusively within the framework of the applicable data protection laws.

Various legal bases for the processing of your personal data arise from applicable Law, each of which is referred to in this privacy policy:

 

1.You have gave your consent to one or more specific purposes of processing operations.

2.It is necessary for the performance of a contract to which the data subject is a party. This legal basis also refers to those processing operations which are necessary for the performance of precontractual measures.

3.If we have to process personal data in order to comply with a legal obligation of our company.

4.If vital interests of the data subject or of any other natural person require processing of his or her personal data.

5.If processing of personal data is necessary for the purposes of a legitimate interest pursued by our company or by a third party and the interests, fundamental rights and freedoms of the data subject do not override this first interest of our company or a third party.

 

Storing information in the end user's terminal equipment, e.g. via tokens or cookies, or accessing information already stored in the terminal equipment is only permitted, if it is covered by one of the following justifications:

 

1.If the end user has consented on the basis of clear and comprehensive information. The consent has to be given;

2.When the sole purpose is to carry out the transmission of a message over a public telecommunications network; or

3.If the storage or access is absolutely necessary so that the provider of a telemedia service can provide a telemedia service expressly requested by the user.

 

- III. Downloading the APP

 

When downloading the mobile APP, the required information is transferred to the App Store, i.e. in particular user name, e-mail address and customer number of your account, time of download, payment information and the individual device identification number.

In addition, the APP store still independently collects various data and provides you with analysis results. We have no influence on this data processing and are not responsible for it. We process the data only insofar as it is necessary for downloading the mobile APP to your mobile device.

 

- IV. Technically required data processing for the use of the Services.

 

1.Data for Administrator / employee account.

 

When you first time to use the Service, we process the personal data described below to enable you to activate our services and use the functions comfortably. If you want to use our mobile APP, we process the following data, some of them are technically necessary for us to offer you the functions of our services and to ensure stability and security, so that they must be processed by us, the other data are optional for you to decide to use complete services or not:

 

-Last name

-First name

-Last Name

-Company name

-Industry type

-Company size

-Email address

-City

-State

-Country

-User photo

-User role

-Photo

-Personal ID

-Password

-Email

 

 

 

(a) Mandatory data for Administrator registration

 

-Email

-Password

 

(b) Optional Data for Administrator

 

-Industry type

-Photo

-Fingerprint

-Password

 

 

(c) Mandatory data for Employee registration

 

-Personal ID

-First Name

-User role

 

 

(d) Mandatory data for Employee registration

 

-Last Name

-Photo

-Fingerprint

-Password

 

2.Registration process

 

The way for administrators to register our service for the first time is not the same as that for employees to activate our service for the first time. When you, as an administrator, use our service for the first time, you need to leave the personal data that you left when purchasing our service. Such personal data includes [Email,Password, Industry type], and then we will send the activation link to your email inbox via email. You have to go to the email address and click on the activation in order to register successfully. Click on the activation link in the email and your account will be activated and you will be redirected to the login page automatically. At the same time, we store the double-opt-in and the date of your registration along with the time. This data is not passed on to third parties. After you complete the activation, you can officially start using our service.

 

Before you, as an employee, use our service for the first time, your employer, the data controller, will input your relevant personal data into the system. When you log in to the system for the first time, you need to enter the personal data that your employer has already input into the system, which includes [Last Name,Photo,Fingerprint,Password] to complete your personal identity verification. After the identity verification is completed, you can start using our service.

 

In the course of the further registration process, your consent to this processing will be obtained as far as necessary and reference will be made to this data protection declaration. The data collected by us in this process will be used exclusively for the provision of the customer account.

 

To ensure the security of the company's workplace and improve the level of security management, the service you will use involves security devices with biometric data recognition functions. Before you use this equipment, we need to inform you of the relevant matters concerning personal data collection and obtain your consent.

The company has the responsibility to provide employees with a safe working environment, and the collection of biometric data is a necessary means to achieve this goal. By using security devices with biometric data recognition functions, we can better control the access of personnel and reduce security risks.

As an employee of the company, when using the workplace and facilities provided by the company, you agree that the company can adopt reasonable security measures. The collection of biometric data is to ensure the security of the workplace, which conforms to your reasonable expectations.

 

3.Legal basis

 

This service is mainly applied within enterprises. Therefore, to activate your services, you must provide your last name, first name, gender, mobile phone number, name of workplace, company name, address, city, state, postal code and Personal ID to verify that you are a employee of a specific enterprise. In addition, personal data such as the purpose of visit, the date of visit and the end date of visit are necessary for realizing the security functions provided by this service. In addition, we use the data to optimize our APP and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.

The legal basis for data processing is the contract that we conclude with you for the provision of our services. Besides, the legal basis for the processing of the data is met, if and insofar as your consent is given. If you were an enterprise administrator, You can revoke the consent given to us to open and maintain the customer account at any time with effect for the future. For this purpose, you only need to inform us of your revocation. If you are an employee user, please contact your enterprise/organization administrator to complete the revocation of your consent for the processing of your personal data. If you are unable to contact your enterprise/organization administrator or are unable to revoke your consent for the processing of your personal data for other reasons, you can contact us through the contact information provided in this privacy policy to revoke your consent for the processing of your personal data. We will respond to your request after verifying your identity and relevant circumstances.

 

4.Duration of storage

 

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of our APP, this is the case when the respective session has ended. If the data was stored in log files, this is the case after 7 days at the latest.

 

5.Possibility of objection and removal

 

You can object the collect of the optional person data at any time. The collection of mandatory data for the provision of our service is absolutely necessary for the operation of the website. Consequently, there is no possibility for you to object in this respect.

 

- V. Employee’s account to use the services

 

1. Device Data

 

We receive and record information about the device you are using on the specific permissions you granted during the installation and use of the services:

 

-Device model

-operating system version

-device settings

-unique device identifier

-hardware and software characteristics

-IP address

-GPS location information

-Wi-Fi connections

-Bluetooth

-base stations

 

2. Log Information

 

When you use products or services provided by our website or client end, we will automatically collect detailed use information of our services and save them as relevant web logs. For example,including:

 

-search and query content

-IP address

-browser type

-language used

-date and time of visit

-records of webpages visited.

 

3. Customer service - Trouble shooting data

 

Troubleshooting and help data: data submitted when you contact Armatura for help, such as authentication information and data related to your device and its corresponding products, as well as the problems you face. The processing of personal data from an inquiry for trouble shooting sent to us serves solely to process the contact and the problem. In this context we may process contact data, such as name, address data, telephone numbers, e-mail address to contact you and device, usage and configuration data in order to solve problems and instruct our sub-contractors with whom we have concluded a Controller/Processor Agreement.

 

4. Legal Basis

 

The legal basis for data processing is the contract that we conclude with you for the provision of our services. Besides, the legal basis for the processing of the data is met, if and insofar as your consent is given. If you were a enterprise/organization administrator, You can revoke the consent given to us to open and maintain the customer account at any time with effect for the future. For this purpose, you only need to inform us of your revocation. If you are an employee user, please contact your enterprise/organization administrator to complete the revocation of your consent for the processing of your personal data. If you are unable to contact your enterprise/organization administrator or are unable to revoke your consent for the processing of your personal data for other reasons, you can contact us through the contact information provided in this privacy policy to revoke your consent for the processing of your personal data. We will respond to your request after verifying your identity and relevant circumstances.

 

5. Duration of storage

 

(a) Device Data: Device Basic Information, Parameters, and Command History will be stored until the device is unbound from the account. This data is deleted immediately upon unbinding. Users can also actively remove/unbind the device at any time.

(b) log Information: Delete data after one month of storage

(c) Trouble shooting data:Delete data after one month of storage

 

6. Possibility of objection and removal

 

You have the option to revoke your consent to the processing of personal data at any time. [see XI. (8) Right of revocation below]

 

- VI. Cookies and similar technologies

 

1. Cookies

 

Cookies and similar technologies are widely used in the Internet. To ensure the smooth operation of our website, we will store a small data file named Cookie in your computer or mobile device. A Cookie typically contains identifiers, site names, and some numbers and characters. With the Cookie, our website can store your preference and other data. We will not use Cookies for any other purpose than that specified in this Policy. You may manage the Cookie according to your own preference or delete it. You may choose to delete all Cookies saved in your computer, and most of the web browsers have a feature to block the Cookies. But if you do this, you will need to change the user settings each time you visit our website.

 

2. Other similar technologies

In addition to Cookies, we will also use other similar technologies such as website beacons and pixel tags on our website to help us understand your preference for products or services and improve our customer service.

 

- VII. Services Improvement

 

(1) Description and scope of data processing

 

Our Services contains information to enable quick contact/communication. If you contact us by email, if you do send us a support ticket or a suggestion for product improvement using the feedback function of the Services, the personal data you provide (such as Email) will be stored automatically. At the time of sending the message, your IP address and the date and time are also stored.

 

The response to these inquiries is handled by us.

 

(2) Legal basis for data processing

 

The legal basis for the processing of the data is, if and insofar as your consent is given, or/and processing is necessary for the purposes of the legitimate interests pursued by the controller, or/and it is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.

 

(3) Purpose of data processing

 

The processing of personal data from an e-mail, as well as a support ticket or a suggestion for product improvement, sent to us serves solely to process the contact. This also constitutes the necessary legitimate interest in the processing of the data. 

 

(4) Duration of storage

 

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. This is the case when the respective conversation with the user has ended. The conversation is ended when it is clear from the circumstances that the matter in question has been conclusively clarified. After an objection or revocation declared by you [see below under (5)], your personal data will be deleted within 7 days. However, this data will not be deleted if we are entitled or obliged to continue storing it on the basis of a legal ground other than your consent or despite your objection. 

 

(5) Possibility of objection and removal

 

You have the option to revoke your consent to the processing of personal data at any time [see XI. (8) Right of revocation below]. In addition, you can also object to the processing of your personal data at any time if and to the extent that this processing [see XI. (1) Right of objection below]. You can send both the revocation and the objection, for example, by trmessage@timeralo.com. In such a case, however, the conversation cannot be continued.

 

- VIII. Data processing by third parties and transfer of data to third countries

 

Since we are a global company, it may be necessary for us to transfer your information to any third party affiliated to us or with whom we have a cooperative relationship, and such information may be maintained on computers and/or other servers located outside of your state, province, country or other governmental jurisdiction in whole or in part. (“Cross-border transfer of information”).

Please note that where necessary to deliver the services, we will transfer personal data to countries/territories outside your countries/territories. In such cases, an adequacy decision could be absent and they may not provide an adequate level of protection to your personal information, however, we have taken appropriate safeguards to require that your personal data will remain protected in accordance with this Privacy Policy and applicable laws.

purpose

types of data

overseas recipient

Perform operations and maintenance work

all types of data we collect from you as described From section III to section VII

TimeRalo China OperationsTimeRalo China Business OperationsTimeRalo India Service Operations

For maintaning and operating our Services as our data centers are in different areas (for more information regarding the storage arrangement, please see the “The Security and Storage of Your Information”section)

all types of data we collect from you as described From section III to section VII

We or/and our affiliates in charge of the maintainance and operation works

If you want to know more about such Cross-border Transmissions of Information, please send your e-mail to trmessage@timeralo.com. We will duly handle your response but please note that our Services may not be available to you if you refuse cross-border transfer of information.

 

- IX.The security and storage of your information

 

We take all reasonable administrative, physical and electronic measures to protect the information that we collect from or about you from unauthorized access, improper use or disclosure, unauthorized modification and unlawful destruction or accidental loss. We work hard to protect you and Armatura from unauthorized access, alteration, disclosure, or destruction of information we hold, including:

AWS CloudTrail — Records all API calls and activities within our AWS environment, including management and data events, providing detailed logs of who performed what action, when, and on which resource.

AWS Config — Maintains a complete history of AWS resource configurations and changes, enabling continuous monitoring against predefined compliance rules.

Amazon GuardDuty — Uses machine learning and threat intelligence to continuously detect unusual activity and potential security threats.

AWS Security Hub — Provides a centralized dashboard for security alerts and automated compliance checks, aggregating findings from multiple AWS security services.

All data is securely stored within AWS’s highly available infrastructure, with encryption applied at rest and in transit using industry-standard encryption protocols. Access to data is strictly controlled through AWS Identity and Access Management (IAM) with the principle of least privilege.

 

However, please note that no transmission over the Internet is completely secure or error-free, and that the information security policies, rules and technical measures utilized and maintained by us may be subject to compromise.

When you use our Services on your computing and mobile devices (“Devices”), such as by using one of our downloadable applications, some of your data will be stored locally on such Devices.

When you sync your Devices with our Service, such data will be replicated on servers maintained in the India,China. This means that if you store your information in or submit data to our Sites or Products, your information will be transmitted, hosted, and accessed in any of these countries and/or districts based on your location.

 

- X. How we share, transfer and disclose your Personal Data

 

1. Share

 

Without your explicit consent, we will not share your Personal Data with any other company, organization and individual outside of Armatura.

We may share your Personal Data with an external institution if required by laws and regulations or government authorities.

 

2. Transfer

 

We will not transfer your Personal Data to any other company, organization or individual, except under the following circumstances:

(a) Transfer with your explicit consent: with your explicit consent, we will transfer your Personal Data to other parties;

(b) If any merger, acquisition or bankruptcy process involves transfer of your Personal Data, we will request the new company or organization in possession of your Personal Data to continue to be bound by the Personal Data protection policy, or we will request the new company or organization to seek your permission again.

 

3. Public disclosure

 

We will only disclose your Personal Data in the following circumstances:

(a) With your explicit consent;

(b) Law-based disclosure: we may disclose your Personal Data in cases where such disclosure is required by laws, legal proceedings, litigation or government authorities, including in cases:

§  Related to Personal Data controller’s performance of obligations prescribed by laws and regulations;

§  Directly related to national security or national defense security;

§  Directly related to public safety, public health or vital public interests;

§  Directly related to crime investigation, prosecution, trial and judgment execution;

§  Where such disclosure is necessary for protecting the vital legitimate interests such as life and property of the subject of Personal Data or any other individual while it is difficult to obtain the consent therefrom;

§  Where the Personal Data involved is disclosed to the public by the subject itself;

§  Where such disclosure is necessary for signing and performing the contract concerned according to the requirements of the subject of Personal Data;

§  Where the Personal Data is collected from legally and publicly disclosed information, such as legal news reports and publicized government information;

§  Where such disclosure is necessary for maintaining safe and stable operation of the products/services provided, such as identification or disposal of failures of products/services;

§  Where the Personal Data controller is a news agency and such disclosure is necessary for legal news reporting;

§  Where the Personal Data controller is an academic research institute, and such disclosure is necessary for statistics or academic research in the public interest, and the Personal Data contained in the results of academic research or description provided externally is de-identified.

Please note that according to law, sharing, transferring or disclosing Personal Data does not include the scenario in which Personal Data is anonymized in such a way that the recipient of such information cannot restore the information or re-identify the subject of Personal Data before it is shared, transferred, or disclosed. As a result, we may store or process such information without notifying you or obtaining your consent.

 

- XI. Your rights as a data subject

 

We provide the following rights to protect your information for our global customer.To exercise the right of information listed below, please follow the instructions and send an email to your enterprise/organization administrator. If you are unable to contact your enterprise/organization administrator or are unable exercise your right of personal data for other reasons, you can contact us through the contact information provided in this privacy policy. We will respond to your request after verifying your identity and relevant circumstances with your enterprise/organization administrator:

 

(1) Right of objection

 

(a) You have the right at any time to object to the processing of your personal data for purposes of direct marketing to us without giving any reason. We will then no longer process your personal data for these purposes. This also applies in principle to profiling, insofar as it is associated with such direct advertising. However, we do not currently carry out profiling.

 

(b) You may also object to other processing that we derive from a legitimate interest for reasons arising from your particular situation, stating these reasons. In principle, this also applies to profiling based on this provision. However, we do not currently carry out such profiling. We will then no longer process your personal data unless we can demonstrate compelling reasons for the processing that override your interests, rights and freedoms, or the processing serves the assertion, exercise or defense of legal claims.

 

(c) Any objection can be made without any formal requirements. For this purpose, it is sufficient to send an e-mail to, for example: trmessage@timeralo.com.

 

(2) Right of information

 

You can request confirmation from us as to whether personal data concerning you is being processed by us. If such processing exists, you may further request information from us about the following. :

 

1. the purposes for which the personal data are processed;

2. the categories of personal data which are processed;

3. the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;

4. the planned duration of the storage of the personal data relating to you or, if specific information on this is not possible, criteria for determining the storage period;

5. the existence of a right to rectification or erasure of the personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;

6. the existence of a right of appeal to a supervisory authority;

7. any available information about the origin of the data if the personal data is not collected from you as the data subject.

 

You have the right to request information about whether the personal data concerning you is transferred to a third country or to an international organization. In this context, you may request to be informed about the appropriate guarantees in connection with the transfer. 

 

(3) Right to rectification

 

You have a right against us as the Controller to rectification and/or completion, insofar as the personal data processed by us concerning you is incorrect or incomplete. We shall carry out the rectification without undue delay. 

 

(4) Right to restriction of processing

 

You may request the restriction of the processing of personal data concerning you under the following conditions:

 

If you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;

The processing is unlawful and you object to the erasure of the personal data and request instead the restriction of the use of the personal data;

We no longer need the personal data for the purposes of processing, but you need them for the assertion, exercise or defense of legal claims; or

If you have objected to the processing pursuant to Article 21 para. 1) GDPR and it has not yet been determined whether the legitimate grounds asserted by us outweigh your grounds.

 

If the processing of personal data relating to you has been restricted, this data may - apart from being stored - only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the Union or a Member State.

 

If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by us before the restriction is lifted.

 

(5) Right to deletion

 

(a) Obligation to delete

 

We are obliged to delete the personal data concerning you without delay if one of the following reasons applies:

 

1. the personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.

 

2. you revoke your consent on which the processing was based and there is no other legal basis for the processing.

 

3. you withdraw your consent on which the processing was based pursuant to and there is no other legal basis for the processing.

 

4. you object to the processing and there are no overriding legitimate grounds for the processing, or you object to the processing.

 

5. the personal data concerning you have been processed unlawfully.

 

6. the erasure of the personal data concerning you is necessary for compliance with an applicable legal obligation.

 

7. the personal data concerning you has been collected in relation to information society services offered. 

 

(b) Information to third parties

 

If we have made the personal data concerning you public and we are obliged to erase it, we shall take reasonable steps, including technical measures, having regard to the available technology and the cost of implementation, to inform other data controllers which process your personal data that you, as the data subject, have requested that they erase all links to or copies or replications of such personal data. 

 

(c) Exceptions

 

The right to erasure does not exist insofar as the processing is necessary

 

1. for the exercise of the right to freedom of expression and information;

 

2. for compliance with a legal obligation which requires processing under Union or Member State law to which we are subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

 

3. for reasons of public interest in the area of public health;

 

4. for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes, insofar as the right to erasure is likely to render impossible or seriously prejudice the achievement of the purposes of such processing; or

 

5. for the assertion, exercise or defense of legal claims. 

 

(6) Right of information

 

If you have asserted the right to rectification, erasure or restriction of processing against us, we are obliged to notify all recipients to whom the personal data concerning you has been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort. You have the right against us to be informed about these recipients. 

 

(7) Right to data portability

 

You have the right to receive the personal data concerning you that you have provided to us in a structured, common and machine-readable format. In addition, you have the right to transfer this data to another controller without hindrance from us as the controller to whom the personal data was provided, provided that

 

1. the processing is based on consent or on a contract and

 

2. the processing is carried out with the help of automated procedures.

 

In exercising this right, you also have the right to have the personal data concerning you transferred directly from us as a controller to another controller, insofar as this is technically possible. Freedoms and rights of other persons must not be affected by this.

 

The right to data portability does not apply to processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in us as controller. 

 

(8) Right to revoke the declaration of consent under data protection law

 

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

If you wish to exercise your right of revocation, an email to trmessage@timeralo.com will suffice.

 

(9) Right of complaint to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, workplace or the place of the alleged infringement, if you consider that the processing of personal data relating to you infringes the GDPR.

The supervisory authority to which the complaint has been lodged will inform you, as the complainant, of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.

Please address any inquiries related to data subject rights to trmessage@timeralo.com. Please note that in the case of requests for information that are not made in writing, our representative may require proof that you are indeed the person about whose personal data information is requested, in order to protect the persons about whom data is stored.

 

XII. How we handle Personal Data of minors

 

Our products, website and services are mainly designed for adults. Without consent of parents or guardians, minors shall not create their own account. If you are a minor, it is recommended that you ask your parents or guardian to read this Policy carefully, and only use our services or information provided by us with consent of your parents or guardian.

We will only use or disclose Personal Data of minors collected with their parents' or guardians' consent if and to the extent that such use or disclosure is permitted by law or we have obtained their parents' or guardians' explicit consent, and such use or disclosure is for the purpose of protecting minors.

Upon noticing that we have collected Personal Data of minors without the prior consent from verifiable parents, we will delete such information as soon as possible.

 

XIII. How this Policy is updated

 

Our Personal Data protection and privacy policy is subject to change from time to time.

Without your explicit consent, we will not cut your rights you are entitled to under this Policy. We will post any change to this Policy on our website.

For major changes, we will also provide a more prominent notification (for some services, we will send notice via email, stating the particulars of changes to this Policy).

Major changes referred to in this Policy include, but are not limited to:

1. Major changes of our service model, such as change of purpose, type or way of use of Personal Data;

2. Major changes in ownership structure or organizational structure, such as changes caused by business adjustment, bankruptcy, merger and acquisition;

3. Change of the party with which we share Personal Data or to which we transfer or disclose Personal Data;

4. Major changes in your rights of participating in the handling of Personal Data or the way you exercise such rights;

5. Changes of the department responsible for Personal Data security, or of the contact information or of the channel for filing a complaint;

We will also archive the previous versions of this Policy for your reference.

 

XIV. How to contact us

 

If you have any question, comment or suggestion about this Policy, please send an email to trmessage@timeralo.com, . Normally, we will reply within 7 days. More contact information is available on our website (https://timeralo.com/).